FAQ
General Questions
How can We Help?
We specialise in high-quality manicure, pedicure, and podiatry instruments, including nail cutters, eyebrow tweezers, ingrown nail cutters, and specialised podiatry tools.
Our products are designed for professionals such as nail technicians, podiatrists, beauticians, and personal users who seek high-quality nail care tools.
Yes, all our instruments are made from high-grade stainless steel to ensure durability, hygiene, and precision.
Yes, we provide special pricing for bulk orders and wholesalers. Please contact us for details.
Our instruments are crafted with precision using high-quality materials to meet professional standards.
Ordering & Shipping
You can order directly through our website, by email, or by contacting our sales team.
Yes, we ship worldwide. Shipping costs and delivery times vary depending on your location.
Delivery times depend on your location and shipping method. Estimated delivery times are provided at checkout.
We accept credit/debit cards, bank transfers, and PayPal. For wholesale orders, additional payment options may be available.
Yes, once your order is dispatched, you will receive a tracking number via email.
Product Quality & Maintenance
To ensure longevity and hygiene, sterilise your instruments with alcohol or an autoclave after each use and store them in a dry place.
Yes, we offer a warranty against manufacturing defects. Please check our warranty policy for details.
Please contact us within 7 days of receiving your order with photos of the defect or damage, and we will arrange a replacement or refund.
Returns & Exchanges
If the return is due to a defect or mistake on our part, we will cover the shipping costs. Otherwise, the buyer is responsible for return shipping.
